GemHaus Privacy Policy

Last updated May 4, 2024

GEMHAUS LLC ("we", "us", or "our") operates the website www.gemhaus.com. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several types of information for various purposes to provide and improve our website:

- **Personal Data**: While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal Data may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City

Use of Data

We use the collected data for various purposes:

- To provide and maintain our website
- To notify you about changes to our website
- To allow you to participate in interactive features of our website when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our website
- To monitor the usage of our website
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Advertising

We may use third-party service providers to show advertisements to you to help support and maintain our website. These third-party service providers may use cookies or similar technologies to collect information about your visits to our website and other websites in order to provide advertisements about goods and services of interest to you.

Google Search Ads and Facebook Ads

We may run advertisements through Google Search Ads and Facebook Ads. These services may track users' online activities over time and across different websites or online platforms by collecting information through automated means, including through the use of cookies.

Analytics

We use Google Analytics to monitor and analyze the use of our website. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

Remarketing

We may use remarketing services to advertise on third-party websites to you after you visited our website. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our website.

Data Security

We are committed to ensuring the security of your personal information. We take reasonable precautions and follow industry best practices to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

- SSL Encryption: We employ Secure Socket Layer (SSL) encryption technology to safeguard the transmission of sensitive information submitted by users. SSL encryption helps to protect your personal information during data transfer over the internet.
- Access Control: Access to your personal information is restricted to authorized personnel only, who have a legitimate need to access such information for the purposes outlined in this Privacy Policy.
- Data Minimization: We only collect and retain personal information that is necessary for the purposes stated in this Privacy Policy. We do not store personal information longer than is necessary to fulfill the purposes for which it was collected, unless required by law.
- Firewall Protection: Our systems are protected by firewalls to prevent unauthorized access to our internal systems. This helps to ensure that your personal information remains secure.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems and processes. This helps us maintain the integrity and security of your personal information.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

- Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
- If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Right

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

- The right to access - You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure - You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.